Delivery & Returns
Delivery
Life’s complicated enough at the moment without you having to worry about how much to deliver here, there and everywhere.
So, I’m keeping it simple for you: free delivery to anywhere in the world.
I’ve had a huge influx of orders through my website (thank you to everyone!). Order processing times may take up to 4-5 working days. However, many orders as dispatched much quicker. We are working our socks off to get your orders as quickly as possible 😊
Thank you for your patience and understanding.
Everything is shipped via An Post.
Delivery will usually be in 1-2 working days for Ireland, and 3-5 days for UK but please allow a little longer in the current situation.
Delivery to Europe and the Rest of the World may take longer in the current situation.
Returns
How to Return Your Purchase
PLEASE NOTE: Due to hygiene and safety reasons we cannot accept returned masks unless they are still in their sealed packaging. You wouldn’t want to receive a face mask that someone else might have worn, would you!
While I hope you’ll love your mask, I understand that it may not quite match what you were looking for.
You have up to 14 days from when you receive your order to decide if you want to return it. You can return your purchase for any reason, but you must submit a return request by emailing [email protected] within 14 days of receiving it.
When you submit your return request, I’ll email you details of how to get your purchase back to me. You then have another 14 days to get your purchase posted back to me.
Once your return has arrived here safe and sound – in the original sealed packaging – the purchase price will be refunded to your payment account within 14 days. The cost for the return postage cannot be refunded.
Should your mask be faulty, please email me at [email protected] and I can arrange a replacement.
